Damage Prevention & AI
Better tickets should start before they reach your locators.
Skapa built the AI ticket review system used by multiple 811 centers across the US, including VA811, TN811, OKIE811, and NM811.
Utilities, pipeline operators, and facility owners face a different challenge: deciding where limited damage prevention resources will have the greatest impact.
Skapa builds custom AI solutions that can help screen inbound tickets, reduce unnecessary locator dispatches, identify higher-risk work earlier, and prioritize QC and standby resources.
You don't need to know which model, platform, or AI approach you need. Start with the operational problem. We'll help determine whether AI can solve it and the most practical way to test it.
Identify where manual review, repetitive decisions, or inefficient workflows are consuming time and resources.
Use your real operational data to determine whether the opportunity is technically viable and worth the investment.
Turn a successful prototype into a solution built around your systems, workflows, and team.
Understand the problem, available data, current workflow, and potential value.
Build a focused prototype using the right approach for the problem.
Test it against your real data, measure performance, and refine.
Get a clear go/no-go recommendation, implementation roadmap, and ROI summary.
AI Training & Enablement
Your team may already have access to powerful AI tools but are still figuring out where they fit or how to use them responsibly. Or maybe your team is not even sure where to begin implementing AI.
Skapa offers hands-on AI training and consulting for damage prevention teams, built around the work your people actually do. From opportunity discovery and AI roadmaps to staff training and executive coaching, we help turn AI interest into practical capability.
Our workshops aren't generic AI lectures. Participants work through their own tasks and challenges, identify real opportunities for automation, and build working prototypes they can use after the session. See our damage prevention AI training programs.
"The session helped me move from being interested in the technology to actively integrating it into how I work."
"Working with Skapa's consulting practice has been a game-changer. They don't just offer off-the-shelf ideas, they ask thoughtful questions, dig deep into our specific challenges, and develop solutions that actually fit how we operate. One recent project helped us adapt quickly to new requirements in the field, giving our team greater visibility and control in a way that felt seamless. It's not just the technology, it's the way they work. They're organized, engaged, and genuinely invested in our success. Even the more skeptical members of our team have said, 'These folks really know what they're doing.' They've also been amazing about sharing knowledge across the 811 community and supporting broader collaboration. Smart team. Great people. Real results."
We've spent years working inside the damage prevention industry, helping teams turn operational problems into practical technology. You don't have to spend the first several meetings teaching us how 811, locating, ticket management, or damage prevention works.
We're also intentionally small. You work directly with senior people, including founder Ryan Casey, and can start with a focused discovery project or prototype rather than a long implementation commitment.
Whether the right answer is a custom AI solution, a better workflow, or training your team to use existing tools more effectively, we'll help determine what's worth pursuing.
Interested in what Skapa is up to? Our founder, Ryan Casey, writes regularly on AI advances in the space and real-world results. If you want to stay in the loop, sign up for our newsletter here .
Each engagement is scoped to get you from idea to working prototype as quickly and efficiently as possible, with clear checkpoints and executive-ready deliverables along the way. Our Proof of Concept outlined below typically costs $10,000 (CAD).
